Swedish delegation from SOS Alarm and YouCall
SOS Alarm is a public agency entirely owned by Sweden’s national, provincial, and municipal governments to strategically prepare and respond to emergencies and dispatch first responders. YouCall is a subsidiary to SOS Alarm and provides telephone services target to the public sector. The two companies is the foundation of Sweden’s first response to a natural hazards or human emergency.
The purpose of the trip was to allow the delegations to study new thinking and findings regarding services and techniques connected to CRM.